Proactivity versus fan score
Most trusted & highest customer satisfaction in Giarte 2018 customer survey. In this year's Giarte Outsourcing Performance Survey, Schuberg Philis received the highest customer satisfaction scores of all participants in each of the three outsourcing categories: infrastructure management, application management and end user management. We also scored highest on the Giarte Trust score. Erik-Jan Kool, Managing Director at Schuberg Philis: "It makes us really proud to receive this recognition from our customers. Our efforts in the past year in which we focused on the digital business of our customers, collaboration, and innovation are really paying off." The Giarte Outsourcing Performance Report 2018 is based on evaluations from 824 CIOs and IT executives of leading Dutch companies and large public organizations.
"They actively bring suggestions to also organize things financially more beneficial."
"We jointly started with a development-agile team. We then did not have everything a 100% clearly established up front. As partners we took this step into the uknown together, trusting each other."
"Schuberg does not have old methods. They continuously rethink their way of working."